Personal shopper for e-commerce
An on-site chat assistant that asks the customer about needs, budget, and style, then recommends products and guides them to checkout.
When to use it
Online stores with a wide catalog where customers get lost.
How it works — example
- Input
- A visitor to a clothing store: "Looking for a suit for my brother's wedding, budget 8 thousand."
- Agent actions
- The agent asks about style, color, and size, checks stock, and recommends 3 options with photos.
- Result
- The customer sees a personalized selection, adds to cart, completes the order, and doesn't go to competitors.
Business impact
1 month: +25-40% time on site. 3 months: +15-25% conversion. 6 months: -30-50% product returns.
Similar agents
Finds leads matching your ideal customer profile, writes personalized outreach, handles first touches, and hands managers only the prospects who reply with genuine interest.
Analyzes the inbound request and the prospect's on-site behavior, assigns a score, and routes leads to managers by priority and fit.
Carries the prospect from first contact to closed deal. Sends reminders, shares materials, handles common objections, and hands off to a manager when the prospect is ready.
Reviews a customer's history and tells the rep what to offer next: an add-on product, an upgrade, or complementary services.