NPS and Feedback Agent
NPS and Feedback Agent is an Initask AI agent that collects satisfaction ratings and feedback from client brands and buyers, aggregates NPS, and escalates negative feedback for quick response.
How it works in practice
After shipment, the agent sends a survey to the brand, receives a 6/10 rating, and immediately escalates it to the account manager for a call.
What changes and when
- 1 month
- Regular NPS measurement
- 3 months
- +15 NPS points
- 6 months
- Reduced customer churn
Cost and timeline
- Implementation
- $3 000-5 500
- Subscription
- $150 / mo
- Time to launch
- 3-4 weeks
- Payback
- 6-11 months
The range is indicative and depends on volumes and the state of your data.
Data sources and integrations
- Creatio
- Messengers
Telegram anti-spam
Removes recruitment, crypto and betting spam from a Telegram group. The verdict is a formula with open weights, not a model. One group free.
1 group free, no card. Then from 249 UAH per month.
Frequently asked questions
What does the NPS and Feedback Agent agent do?
NPS and Feedback Agent collects satisfaction ratings and feedback from client brands and buyers, aggregates NPS, and escalates negative feedback for quick response.
How does it work in practice?
After shipment, the agent sends a survey to the brand, receives a 6/10 rating, and immediately escalates it to the account manager for a call.
Which systems does NPS and Feedback Agent work with?
Typical data sources for this agent: Creatio, email, Messengers. If your system is not on the list, the connection is built for the specific case: via API, exports or a buffer database.
How much does NPS and Feedback Agent cost and when does it pay off?
Indicative: implementation $3 000-5 500, subscription $150 per month, payback 6-11 months. The number comes from the real role the agent offloads, and the exact price is calculated on your volumes after a short process review.
How long does the launch take?
Roughly 3-4 weeks from the moment data access is in place. Before production there is a parallel period when the agent computes alongside your people and its numbers are reconciled with yours.
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