Finance & Accounting
Receivables management
Tracks customer debt, sends reminders, escalates to managers, and reports on the worst payers.
When to use it
B2B businesses that offer payment terms.
How it works — example
- Input
- 180 customers with overdue receivables totaling UAH 2.3M.
- Agent actions
- The agent sends polite reminders at 3, 7, and 15 days and escalates the worst cases to a manager.
- Result
- Within a month, 60% of the debt is recovered and overdue receivables drop from UAH 2.3M to 900K.
Business impact
Month 1: -30% overdue receivables. Month 3: +15-25% capital turnover. Month 6: full clearing of forgotten debts.
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