Special & Cross-functional
Personalized Discounts & Loyalty
Calculates personalized offers for each customer based on their behavior.
When to use it
Retail and e-commerce with a loyalty program and a base of 10K+ customers.
How it works — example
- Input
- A cosmetics store with 30K customers that wants to drive repeat purchases.
- Agent actions
- The agent analyzes each customer's history and offers a personalized discount on a product they're about to run out of.
- Result
- The customer gets an email: "Your favorite cream runs out in 5 days, here's -15%." Conversion: 18%.
Business impact
Month 1: +15-20% repeat purchases. Month 3: +20-30% LTV. Month 6: best-in-class customer retention in your niche.
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